Maximizing Productivity Drives Discussions at 2017 European Pinnacle User Conference for IQMS Manufacturing ERP Software Customers
Sessions examine factors that drive manufacturers’ growth, manufacturing and ERP best practices, and how to take advantage of new and enhanced IQMS software offerings
PASO ROBLES, CALIF. – October 19, 2017 – Maximizing manufacturers’ productivity was the lead topic at the 2017 IQMS European Pinnacle User Conference, the annual event for European customers of IQMS, a leading manufacturing ERP software and manufacturing execution system (MES) authority. Among the featured session topics were: factors that drive manufacturers’ growth, updates on new and enhanced IQMS products, and continuing education to foster best practices.
IQMS European Pinnacle ran October 16-18, 2017, at the Hilton hotel in Amsterdam, Netherlands. The user conference brought together European manufacturing leaders and enterprise resource planning (ERP) technical experts for a range of sessions examining manufacturing technology and business best practices. Additionally, the event featured one-and-a-half days of training on how to get the most out of IQMS software for production monitoring, bills of materials, and inventory control, among other functions.
“The ultimate value of an ERP system is driven by how well customers are trained in both using the product and manufacturing best practices. IQMS European Pinnacle is one of best vehicles for accomplishing both,” said Steve Bieszczat, IQMS chief marketing officer. “The event provides a strong complement to our ongoing services and education programs in supporting our growing number of customers across Europe.”
What Drives Manufacturers’ Growth
Product quality and high service levels are the two main factors driving growth, according to a recent survey of manufacturers conducted by IQMS. The survey results were presented in a general session at IQMS European Pinnacle by Bieszczat. Collectively, they highlighted the importance of customer satisfaction, quality, flexible delivery schedules, and the ability to execute on all the fundamentals of manufacturing management. Most notably:
- Product quality was identified as a leading measure of success by 92% of survey participants.
- A business culture of excellence drives high levels of product quality and customer service, according to 66% of respondents.
- Production monitoring was named by 67% of participants as a key element of operations for supporting product quality.
- The value-added service appreciated most by customers is having short-notice production capabilities, according to 57% of manufacturers surveyed.
IQMS Product Offerings Optimize Customers’ Operations
In 2017, IQMS has rolled several product offerings and enhancements aimed at optimizing customers’ operations. The developments were presented at a general session by Dan Radunz, IQMS chief technology officer. There, he introduced IQMS EnterpriseIQ 16.0, which offers new multi-currency accounting functionality to support European manufacturers conducting business across the region. He also highlighted the latest version of WebIQ, the interface for Enterprise IQ, which is designed to run on any device that has a standard browser and Internet connection.
Additionally, the two recently launched cloud offerings were featured: IQMS Web BI, which is powered by Oracle, provides rich, cloud-based business intelligence and visualization functionality to help manufacturers gain greater insights into their ERP and financial data. IQMS EDI VAN Services, the new hosted electronic data interchange (EDI) value-added network (VAN) services, offer a secure, reliable backbone for the connectivity, transport and integration of electronic business transactions.
Radunz also reviewed IQMS’s Choice is the New Cloud™ program, which gives customers access to three deployment models designed for the needs of manufacturing firms. Software as a Service is for customers that want to take advantage of IQMS via a cloud-based subscription. Managed Cloud is for manufacturers that want to own their IQMS license but take advantage of a hosted cloud deployment. Premise is for customers that want to run IQMS software in their own data center—either directly on servers or in a private cloud.
“Our IQMS European Pinnacle user conference provides a great opportunity to communicate with our manufacturing customers about new and coming products and enhancements to support their businesses,” Radunz said. “Equally important, it has allowed us to gather feedback from attendees on what they would like to see in future product offerings to drive value for our customers.”
Extending IQMS Commitment to Manufacturers’ Success
IQMS has continued to extend its commitment to maximizing its manufacturing customers’ success. In a general session, Bieszczat discussed IQMS’s focus on continuous improvement in products and services that drive value for customers through best practices and continuing education. Additionally, he outlined two major developments in 2017: IQMS Enterprise Support and the new IQMS product development facility.
IQMS Enterprise Support is the new, highest level support offering for manufacturing customers of all sizes that want to maximize the value of their IQMS system. It features a technical account manager dedicated to helping each manufacturer optimize use of IQMS solutions and services, along with 24/7 phone support, an onsite business assessment, and credits that can be used for advanced education and other remote services.
The new 30-person IQMS product development facility in Pleasanton, California provides an agile environment for developing MES and shop floor automation solutions that take advantage of the Internet of Things (IoT) and other enabling technologies. The move comes as more manufacturers are seeking to implement Industry 4.0 best practices to build and operate manufacturing facilities that compete in the global market.
IQMS uniquely combines ERP and MES functionality to give manufacturers a comprehensive end-to-end suite for running the business, backed by the real-time performance and scalability that companies demand. Developed specifically for mid-market repetitive, discrete and batch process manufacturers, IQMS provides robust capabilities for addressing strict customer and regulatory certification and compliance. IQMS achieves this by delivering traditional ERP functionality for accounting, sales orders, material requirements, inventory, and purchasing, plus extended native features for CRM, human resources, production scheduling, shop floor control, warehouse and quality modules. With offices across North America, Europe, and Asia, IQMS serves manufacturers around the world. For more information, please visit https://www.iqms.com.