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IQMS Self Serve Web Support
Technology available today allows customers to access
support tools 24 hours a day, seven days a week. As a result, IQMS
offers 24/7 support via the Internet. The secure client's only section
of the website serves as an initial point of contact in addressing
customer service and support issues, providing:
- Online Software Change request form. Suggest system
enhancements and request customer specific modifications via an
online.
- What's coming from the development staff. Keep
informed of the latest and greatest product announcements and
make the necessary infrastructure changes to support them.
- Special Customer Offerings/Pricing
- e-group on-line customer discussions
- Search, access, print and e-mail the latest TechNotes
on EnterpriseIQ and other IQMS products
- Receive and download updates and patches
- Register electronically for classes
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