IQMS Technical Support and Consulting Services

We are there when:

technical support You want a real person on the other end of the phone when calling technical support.

ERP implmentation support You wish there was a group that could help take away the fear and pain of implementing your ERP system.

From the time you make IQMS your technology partner, and through the entire relationship, an IQMS specialist is available to assist you where you are, in whatever language you speak. Customers are supported through free software upgrades, award-winning customer support, both phone and Internet support, extensive training resources and active users meetings.

It is our commitment to ensuring our customers' ongoing success that keeps IQMS' retention rates one of the highest of any ERP solutions provider.

Professional Services
IQMS takes a proactive approach to ensuring an effective and successful implementation. Whether installing EnterpriseIQ for the first time, an in-depth analysis of an existing implementation, or assistance installing an upgrade, IQMS has a program to help.		 Technical Support
IQMS offers various means of support to keep your system running smoothly -- unlimited "live" phone support, Internet and e-mail support, and online access to help forums, and
Training Programs
Whether you're new to the system or an experienced user, the diverse and flexible training programs will teach you not only program functionality but more importantly, how to USE the system and the data to benefit your organization. 		Self - Serve Web Support
Through the web, customers have 24/7 access to the latest product news, training, documentation, update and support knowledge. Participate in online discussions and forums to discuss current functionality as well as new product enhancements.
User Group Meetings
The User Group Meetings provide an opportunity to receive additional training, learn future development plans, interact with other customers and - most importantly - get involved in discussion groups that shape present and future products. 		Maintenance Program
The annual maintenance program provides IQMS customers with upgrades and enhancements to the current modules they have purchased that provide expanded system functionality.