Device History Record
Combine ERP and DHR to Streamline Product Development

The Device History Record (DHR) module in EnterpriseIQ provides the ability to track products from the design and quoting process through production, to the end of the life of the product. EnterpriseIQ DHR helps companies tightly control processes allowing them to:

• Comply with regulatory requirements such as 21 CFR Part 820.184
• Go lean by reducing development time and costs while ensuring customer satisfaction.
• Reduce cycle time from concept to delivery.
• Streamline process tracking and approvals with automated workflow.
• Save costs and eliminate redundant activity by referring to historical product lifecycles of similar products.
• Provide the link between design activities and ERP.

The introduction of a product is not confined to internal procedures and processes. To stay competitive, companies must utilize their global supply chain to bring products to market quickly, efficiently, and cost effectively, with guaranteed customer satisfaction. Using e-mail and web based workflow tools, DHR promotes open communication with suppliers and customers through all stages of the lifecycle.

• Links directly from DHR directly to all ERP related information including quotes, Product and Process PQ, Risk Assessment, SPC, and Complaint Tracking.
  
  
• Access to all information associated with the manufacture of the product such as number of rejects, engineering change information, process cost information, deviations and order releases.
  
  
• Create DHR items and sub-items that do not affect the master inventory until a quote is converted to a Bill of Material.
  
  
• Monitor CAPAs for each item in the DHR.
  
  
• Maintain history of customer calls, RMAs, profit/loss reports and much more.
  
  
• Tie in Material Review Board (MRB) activity.