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Printable Version
The Company
Glazpart Limited was established in 1985 in Banbury England. Glazpart
is a dynamic, high technology plastic injection moulder with complete
in house facilities from design to production warehousing and sales. Glazpart
initially specialized in the construction industry but has quickly developed
to supply many other sectors with high quality mouldings. Glazpart's success
can be attributed to good business practice, sound management and its
well-trained and creative work force. Glazpart has continued to invest
in the most advanced technology and machinery and has established an enviable
reputation within the industry and a market leading position. Glazpart
are ISO9001:2000 certified as well as having achieved British Board of
Agrément certification for many of its products.
Return on Investment
- Increased data integrity and accessibility.
- Improved management of customer orders and deliveries.
- Improved customer and supplier communications
- Better stock management throughout the manufacturing and distribution
process.
- Tighter control of Inventory numbers and locations.
- Reduced systems management requirements, IT now supports the business.
- Accurate and timely costing information.
- Capacity to grow the business.
Software
EnterpriseIQ™ ERP
software system, including: CRM, Realtime production monitoring, Inventory
management, Sales and distribution, Purchase management, Quality, Accounting,
Warehouse
management and more…
Hardware
Oracle database with
windows-based server
platform. Handheld scanners in the warehouse with RF communications capability.
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Glazpart Group Excels with EnterpriseIQ
The introduction of a new ERP system was the
next phase of Glazpart’s business development
programme. Glazpart were looking for a system
that would give them:
- Complete integration of business processes and information.
- A more comprehensive Bill of Materials
system to facilitate more accurate costing
and better production planning and material
controls. Particularly in management of
their secondary operations.
- An Improved business partner interface
through the use of ecommerce.
- A state of the art warehouse management
system using barcode and RF technology
to improve stock handling and visibility.
Glazpart reviewed the ERP marketplace and drew up a short
list of four companies including EnterpriseIQ from IQMS. This list was
narrowed down to two companies based on their experience within the Plastics
Manufacturing Industry. From those two solutions Glazpart chose EnterpriseIQ.
“The IQMS software provided a more comprehensive solution that was
dedicated to Plastics Manufacturing” said Mark Nelson, FD of Glazpart.
“Not only does the software have some great features that are specific
to Plastics Manufacturing but IQMS understands what a Plastics Manufacturer
does and what our problems are.”
Being a company of vision has enabled Glazpart to continue
to compete aggressively in today’s difficult market conditions. Investing
in quality equipment, state of the art distribution facilities and following
sound manufacturing principles has given Glazpart an excellent reputation
in the industry.
“The main aim of the introduction of the ERP solution
was to consolidate all of the company information into one integrated
database solution”, says Roy Tabb, IT manager. “We also wanted
to expand our systems capabilities to give us more control on the shop
floor and relate the information that was available to our business critical
issues, such as Customer service and improve communication within the
company and to our customers and suppliers”.
“It all boiled down to having better control of our
business critical data. We wanted a single integrated solution that offered
centralized, accurate and relevant data that was accessible to everyone
in the company. In other words we wanted a system to support our vision.”
“Setting the expectations for the new system was the
key to the success of the implementation” says mark Nelson, FD and
company secretary. “Glazpart’s expectations were high so the
challenge of achieving all of the objectives were challenging to both
the software and the people”.
Goals were set at each stage of the implementation and measured
in terms of their completion and level of success. Multiple simulation
runs were done so that Glazpart knew the processes would run smoothly
and the results met their expectations or exceeded them.
There was a lot of data to collect. Glazpart put Matty Keefe
in charge of the data management. His responsibility was to ensure that
all manufacturing data was accurate and supported the goals of production
efficiency and accurate costing. Matty says “the tools in EnterpriseIQ
and the fact that the system was designed for plastics manufacturing made
it much easier to get our data into the system, we tested all types of
data on a regular basis so that we knew it was good quality, essential
for what we wanted to achieve”.
The new warehouse was also one of the areas that was key
to the company's future and it had to be supported by good warehouse management
systems. “ We had used hand held scanners in the old warehouse but
now we needed to get more agile in the warehouse and track inventory throughout
the operation from the machines to the shelf with complete auditability”,
said Dave Campbell, Quality and Warehouse manager.
“I can definitely say that EnterpriseIQ has been everything
we expected and more”, say’s Mark Nelson. "We underestimated
the benefits we would get from installing a system that was specific to
our industry, the capabilities of EnterpriseIQ in the plastics manufacturing
industry are a major factor in the success of our implementation.
Right from the construction of the BOMs and the use of family
tooling to the use of realtime information from our machines to the core
of the planning systems has meant that the processes flow the way we operate
our business. The tightly integrated system has meant that we don’t
duplicate any information input at all through the whole process. Even
my accounting information comes directly from the source to the P and
L, all of the costs are accurate and month end has become a lot easier.
We were so pleased with the improvements on the shop floor
that we gave the setters and floor managers hand held devices so that
they can see exactly what’s happening as they go about their daily
routines.”
The implementation of the manufacturing and distribution
parts of the business have been an unqualified success. Glazpart are now
embarking on a full CRM implementation. Roy Tabb comments “We have
already seen some benefits from the customer communication standpoint,
now we want to get the customer support side of things under control.
EnterpriseIQ CRM will enable us to log support calls and follow them right
through to returns and corrective action reporting in the quality modules.
We can now start to ramp up our return on the investment we made in EnterpriseIQ."
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