IQMS Careers:

IQMS seeks the best and the brightest people to ensure our continued excellence as a Manufacturing ERP software developer. We are an equal opportunity employer, with an attractive salary and benefits package including a 401K plan. With a strong focus on customer service, IQMS staff members work closely with our customers to further their business goals.

IQMS is an equal opportunity employer offering an attractive medical/dental and 401k benefits package. Please send or fax your resume and salary history to: personnel@iqms.com, fax: (805)227-1120. NO PHONE CALLS. All information will remain confidential.

Current Openings

We have recently filled open positions for application programmer, software support, EDI support and sales executive.  However, we are always interested in accepting resumes for qualified candidates that meet requirements for the following positions

1. Information Technology
2. Professional Services Group
3. Software Support Specialist

Information Technology

IQMS is looking for an energetic and enthusiastic individual to fill a position in our IT department.  Exceptional candidates will be responsible for installing, maintaining and supporting computer communication networks within the organization and between organizations. We provide extensive training on our EnterpriseIQ ERP software to insure our team provides the best service to our internal customers as well as external customers. The goal is to ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users (staff, clients, customers, suppliers, etc).   This position requires troubleshooting for all IT-related issues. 

Required proficiencies:

• BS in Computer Science or 6 years related experience
• Windows workstation and server versions from 2000, 2003,  2008, XP, Vista, and Win7
• Includes dns, dhcp, terminal services, active directory, & file sharing
• Microsoft Exchange Server
• Citrix Certified Administrator (CCA)
• Basic Oracle DBA knowledge a plus
• Cisco Pix
• Windows VPN
• VMWare
• Citrix/Terminal Services
• Linktivity Webinteractive and Webdemo
• Avaya IPOffice

Job responsibilities include administration of the following areas:

• System Network
• Telecom
• Training & Lab Maintenance
• Client management
• Internal Systems
• Help Desk Support
• Asset Management

Excellent communication, time management, leadership and teamwork skills are also required. 
This is a full-time position based at our Paso Robles headquarters. 

Professional Services Group

The IQMS Professional Services Group works with IQMS clients in the successful and timely implementation of our EnterpriseIQ ERP software at clients' sites.

We are looking for enthusiastic, professional individuals who enjoy working in a dynamic environment, are self-motivated and show leadership. In this position, you will be responsible for providing a consultative approach to the timely implementation of EnterpriseIQ Software. Duties will include:

Analysis of clients' business requirements and objectives, and working with them to meet those objectives

• Assessment of clients' needs for software training and implementation services
• Application configuration, implementation and data conversion
• Train end-users in application use and/or configuration
• Assistance to clients in application testing and rollout
• Recommendations of business process improvements
• Analysis and specification of application enhancements
  

Background/Skills

• Strong Accounting experience preferred
• Strong Manufacturing experience preferred
• Hands-on implementation experience required
• Working knowledge of EDI formats
• Experience implementing or working with ERP systems (EnterpriseIQ experience a plus)
• Strong problem solving ability
• Training and customer service skills
• Familiarity with large database programs
• Consulting experience in a technology field

Preferred Qualifications

• Experience with EnterpriseIQ ERP System
• Experience with manufacturing systems
• Knowledge of Crystal Reports report writing
• APICS certification

Must demonstrate excellent organization, communication and interpersonal skills as well as the ability to communicate complex technical information to others. This position will require approximately 80% travel.

Software Support Specialist

Exceptional candidates for IQMS Software Support Specialists will demonstrate our commitment to service by exceeding customer expectations. We provide extensive training on our EnterpriseIQ ERP software to insure our support team provides the best service to our customers. Support Team Members’ responsibilities include receiving and resolving incoming customer questions and problems via phone and e-mail, escalating higher level customer issues to the appropriate personnel, and maintaining customer relationship management software. Any candidate with a combination of the requirements below should apply.

Support Specialist Requirements

• A solid understanding of Windows' desktop applications is required.
• Familiarity with Windows Operating Systems is required.
• Previous successful telephone customer service/support is valued.
• Must be able to effectively communicate both orally and in writing with customers and associates including management.
• Must be detail-oriented with the ability to multitask.
• Strong analytical skills are required.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Able to respond to common inquiries, technical questions, or complaints.
• Understanding of Manufacturing, including Bill of Materials, Work Orders, and Material Requirements Planning is valued.
• Understanding of Distribution, including Inventory Management, Sales Orders, shipping, purchasing, receiving is a plus.
• Experience with the following are valued:
• VMWare
• Linux
• Oracle
• Citrix
• Crystal Reports
• A manufacturing or IT-related degree, related experience or APICS certification is valued.

This is a full-time position based at our Paso Robles headquarters, reporting to the Technical Support Manager.